A problem-free eCommerce store are key to capturing and retaining visitor loyalty. We want your website running as smooth as possible, and can promptly respond to your requests and help you resolve any problems as soon as possible. Inquire about our monthly support package which gives you unlimited support on any issues.
Support Services
- Assistance - the monthly cost includes a top class comprehensive care package which includes explaining how to populate your categories and products
- Best practice recommendations - for server and hosting environment, choosing the right internet merchant account, how to handle order processing and customer services
- Magento usage issues - answer any “how to” questions from catalog setup to advanced marketing promotions
- Basic Configuration Issues – with payment modules, shipping options, tax rates
- Troubleshooting - the diagnosis and in most cases, the resolution of any functional or visual issues to do with Magento
- eCommerce Trends – discussion about the latest eCommerce website trends
